Delivery

CHRISTMAS EXTENDED RETURNS POLICY

Any items purchased from Gemondo.com from the 1st November 2019 and during the Christmas period are covered under an extended returns policy. Buy today and if you change your mind there is no need to return for an exchange or refund until 31st January 2020.

Please note that orders made after 9am GMT on the 24th December will not be dispatched until the 30th December 2019. Orders placed on the 24th December 2019 are not guaranteed to arrive before Christmas Day.

Latest Dispatch Dates for Australian Christmas Delivery
Royal Mail Standard International Tracked & Signed

Thursday 12th December 2019

order by 2pm GMT

Expedited Australian Delivery (DHL)

18th December 2019

order by 2pm GMT


Latest Dispatch Dates for International Expedited Christmas Delivery
Europe
1 - 3 Working Days

20th December 2019

order by 2pm

USA, Mexico & Canada
1 - 3 Working Days

19th December 2019

order by 2pm

Rest of The World
1 - 4 Working Days

18th December 2019

order by 2pm


Delivery Options Price 
Standard Australian Delivery Free
Expedited Austalian Delivery (DHL) $30.00

 

Deliveries

Order before 2PM GMT Monday to Friday and items will be dispatched on the same working day. This excludes UK bank holidays, special or bespoke orders.

Standard Australian and International Delivery: Dispatched via Royal Mail International Tracking & Signed which aims to deliver your order in 7-10 working days, excluding Saturdays.

Expedited Australian Delivery: Dispatched via DHL to an Australian address which aims to deliver your order in 2-6 working days

International Expedited Delivery: Dispatched via DHL outside of Australia which aims to deliver your order in 1-4 working days

Please note special orders will be dispatched after their respective product and hallmarking timeframes as noted on the detail pages.

Working days are Monday to Friday, not including Saturdays, Sundays or Bank Holidays. Delivery services we use require a signature on delivery. If you miss the delivery, a card will be left to let you know a delivery has been attempted. 

For more information about these delivery services, please contact Royal Mail and/or Australia Post. For expedited deliveries please contact DHL.

For more information on deliveries, please visit our FAQs page