Delivery Updates

There may be some delay with your delivery if using the Royal Mail standard service. You can find service updates on this here:

Thank you for your patience and understanding.

We have extended our returns policy. Now all customers can enjoy a 60 day returns period.

Delivery Options Price 
Standard Australian Delivery Free
Expedited Australia Delivery  $30.00



Order before 2PM GMT Monday to Friday and items will be dispatched on the same working day. This excludes UK bank holidays, special or bespoke orders.

Standard Australian and International Delivery: Dispatched via Royal Mail International Tracking & Signed which aims to deliver your order in 7-10 working days, excluding Saturdays.

Expedited Australia Delivery: Dispatched via DHL to an Australian address which aims to deliver your order in 2-6 working days

International Expedited Delivery: Dispatched via DHL outside of Australia which aims to deliver your order in 1-4 working days

Please note special orders will be dispatched after their respective product and hallmarking timeframes as noted on the detail pages.

Working days are Monday to Friday, not including Saturdays, Sundays or Bank Holidays. Delivery services we use require a signature on delivery. If you miss the delivery, a card will be left to let you know a delivery has been attempted. 

For more information about these delivery services, please contact Royal Mail and/or Australia Post. For expedited deliveries please contact DHL.

For more information on deliveries, please visit our FAQs page


Unfortunately once orders have been placed we are unable to change details or amend items within the order. If you wish to cancel an order we will always try our best if notified as soon as possible or the order has not already been processed.