Christmas Gift Returns
There may be some delay with your delivery if using the Royal Mail standard service. You can find service updates on this here: https://personal.help.royalmail.com/app/answers/detail/a_id/5317
Thank you for your patience and understanding.
We have extended our returns policy. Now all customers can enjoy a 60 day returns period.
|Standard Australian Delivery||Free|
|Expedited Austalian Delivery (DHL)||$30.00|
Order before 2PM GMT Monday to Friday and items will be dispatched on the same working day. This excludes UK bank holidays, special or bespoke orders.
Standard Australian and International Delivery: Dispatched via Royal Mail International Tracking & Signed which aims to deliver your order in 7-10 working days, excluding Saturdays.
Expedited Australian Delivery: Dispatched via DHL to an Australian address which aims to deliver your order in 2-6 working days
International Expedited Delivery: Dispatched via DHL outside of Australia which aims to deliver your order in 1-4 working days
Please note special orders will be dispatched after their respective product and hallmarking timeframes as noted on the detail pages.
Working days are Monday to Friday, not including Saturdays, Sundays or Bank Holidays. Delivery services we use require a signature on delivery. If you miss the delivery, a card will be left to let you know a delivery has been attempted.
For more information about these delivery services, please contact Royal Mail and/or Australia Post. For expedited deliveries please contact DHL.